About

WillButler

I'm AnIT Professional

WillButler

I'm AnIT Professional

WillButler

I'm AnIT Professional

About

I'm a goal oriented person working hard in the IT industry. I currently work for the North Carolina State University for the Security Applications and Technologies department in Raleigh, NC. I amy very connected with music and spend some quality time taking photos, playing in bands, and producing music. I also do freelance computer work, ranging from pc and laptop repair, to small time web design, and logo design. I enjoy riding bikes and playing games of pickup soccer. I also enjoy cooking vegan food.

Contact Me! (PGP key)

Services

My Services

Here Are Some of My Skills

Skills

IT Support

  • Application specialization
  • Server deployment and monitoring
  • System architecture
  • General PC support

Networking

  • Wireshark
  • Cisco knowledge
  • VPN setup
  • Virtual connections

Report Creation

  • Crystal Reports
  • Jasper Reports
  • SQL Management Studio
  • Powershell Scripting

Professional Memeberships

  • ASIS International

Education

Education

Education

Education

North Carolina State University

Information Technology
2001 – 2005

  • Business Data Systems
  • Database Design
  • Independent Studies in Computer Science
  • Information Technology Capstone
  • Internet and System Software
  • Perl String Processing
  • Programming in C++
  • Programming in Fortran
  • Programming in Java
  • Programming in Visual Basic

    • Work History

    Employment

    Work History

    Downloadable version here - .DOC (checksum) / .PDF (checksum)

    My Work
    Mar 2008 – Jun 2011

    IT Analyst

    IT Analyst

  • Helped implement and administer Remedy for entire organization, including working a pivotal role on the Remedy data gathering subgroup through data cleansing, hands on training, and administering the system
  • Helped implement Exchange for entire organization
  • Worked directly with end users to troubleshoot problemsv
  • Sent out important distributions to entire organization
  • Crafted Crystal Reports from scratch for both Heat and Remedy
  • Pulled data out of Oracle database through SQL*Plus
    •
    Jan 2006 – Mar 2008

    Computer Technician

    AE Computer Solutions

  • Repaired computer hardware including all internal replacements
  • Repaired laptops including LCD screen and motherboard replacement
  • Repaired printers including maintenance kits and internal components
  • Repaired McKesson Acudose hospital equipment
  • Acquired TAT certification to become a Toshiba Certified Technician
    •
    Jun 2005 – Oct 2005

    System Administrator/Programmer

    Raleigh Convention Center

  • Worked directly with users to provide support for daily problems
  • Provided upkeep on the network and servers
  • Ran cabling and worked on data and voice patching
  • Managed daily and weekly backups
  • Set up applications to work on the stub network
  • Mapped the network on CAD

    •
    Apr 2021 – Present

    Application Support Engineer

    North Carolina State University

  • Fully ownership including installion, support, and upgrading enterprise access control, NVR, intrusion, and keybox systems.
  • Creation of reporting system including writing and maintaining custom reports.
  • Design and support of campus police ECC, nuclear labs, and football stadium video workstations.
    •
    Mar 2021 – Apr 2022

    IT System Administrator I Team Lead

    North Carolina State University

  • Supporting DVTEL camera, CCURE access control, and burg alarm systems sitting on a series of Vmware/server infrastructure.
  • Report creation with Jasper Reports, SQL Management Studio, and Powershell scripts
    •
    Dec 2012 – Mar 2021

    Application/System Administrator

    North Carolina State University

  • Supporting DVTEL camera, CCURE access control, and burg alarm systems sitting on a series of Vmware/server infrastructure.
  • Report creation with Jasper Reports, SQL Management Studio, and Powershell scripts
    •
    Aug 2011 – Nov 2012

    Electronics Specialistt

    North Carolina State University

  • Supporting DVTEL camera, CCURE access control, and burg alarm systems sitting on a series of Vmware/server infrastructure.
    •
    Mar 2008 – Jun 2011

    IT Analyst

    IT Analyst

  • Helped implement and administer Remedy for entire organization, including working a pivotal role on the Remedy data gathering subgroup through data cleansing, hands on training, and administering the system
  • Helped implement Exchange for entire organization
  • Worked directly with end users to troubleshoot problemsv
  • Sent out important distributions to entire organization
  • Crafted Crystal Reports from scratch for both Heat and Remedy
  • Pulled data out of Oracle database through SQL*Plus
    •
    Jan 2006 – Mar 2008

    Computer Technician

    AE Computer Solutions

  • Repaired computer hardware including all internal replacements
  • Repaired laptops including LCD screen and motherboard replacement
  • Repaired printers including maintenance kits and internal components
  • Repaired McKesson Acudose hospital equipment
  • Acquired TAT certification to become a Toshiba Certified Technician
    •
    Jun 2005 – Oct 2005

    System Administrator/Programmer

    Raleigh Convention Center

  • Worked directly with users to provide support for daily problems
  • Provided upkeep on the network and servers
  • Ran cabling and worked on data and voice patching
  • Managed daily and weekly backups
  • Set up applications to work on the stub network
  • Mapped the network on CAD

    •
    Apr 2021 – Present

    Application Support Engineer

    North Carolina State University

  • Fully ownership including installion, support, and upgrading enterprise access control, NVR, intrusion, and keybox systems.
  • Creation of reporting system including writing and maintaining custom reports.
  • Design and support of campus police ECC, nuclear labs, and football stadium video workstations.
    •
    Mar 2021 – Apr 2022

    IT System Administrator I Team Lead

    North Carolina State University

  • Supporting DVTEL camera, CCURE access control, and burg alarm systems sitting on a series of Vmware/server infrastructure.
  • Report creation with Jasper Reports, SQL Management Studio, and Powershell scripts

    • Certifications

    Certifications

    Certs

    Certifications

    • Sololearn - SQL - Issued May 2022
    • Sololearn - Web Development - Issued May 2022
    • The Linux Foundation - OpenJS Foundation: JavaScriptLandia - Issued Apr 2022
    • TIBCO - TAF Hackathon Analyst Expert - Issued May 2021
    • Arduino - Fundamentals - Issued Sep 2020
    • Fortinet - NSE 1 Network Security Associate - Issued May 2020
    • Fortinet - NSE 2 Network Security Associate - Issued May 2020
    • Tyco - C*CURE 9000 System Installer/Maintainer - Issued Jun 2019
    • Genetec - Security Center - Omnicast Advanced Configuration - Issued Oct 2019
    • Genetec - Security Center - Synergis Technical Certification - Issued Oct 2019
    • Genetec - Security Center - Enterprise Technical Certification - Issued Mar 2019
    • Genetec - Security Center - Omnicast Technical Certification - Issued Mar 2019
    • Global Knowledge - Managing Windows Environments with Group Policy (M50255) - Issued Aug 2018
    • Splunk - Certified User 6.x- Issued Aug 2018
    • Axis Communications - Axis Certified Professional - Issued Mar 2017
    • Tyco - C*CURE 9000 Enterprise Architecture - Issued May 2016
    • Tyco - C*CURE 9000 for System Managers - Issued Jul 2014
    • Toshiba - Toshiba Associate Technician - Issued Mar 2006

    Testimonies

    Testimonies

    Colleagues Says

    Says

    "Will Butler was one of the most trusted members of the NCDOT Helpdesk team. If you needed a task done quickly and correctly, you went to Will. I would consider him an indespensible member of any team. He is capable and nimble on his feet in any work environment."

    " — Michael Griffin
    Enterprise Hardware Test Technician at IBM

    "Will has been a great asset to TEKsystems at the NC-DOT. We have received nothing but positive feeback and excellent reviews from the DOT management with regard to his performance and work ethic. I would highly recommend Will to any prospective employer who wants a top-notch Helpdesk/Desktop Rep.

    " — Rod Kessler
    Sr. Account Manager - Network Infrastructure Services at TEKsystems

    "Will Butler was one of the most trusted members of the NCDOT Helpdesk team. If you needed a task done quickly and correctly, you went to Will. I would consider him an indespensible member of any team. He is capable and nimble on his feet in any work environment."

    " — Michael Griffin
    Enterprise Hardware Test Technician at IBM

    "Will has been a great asset to TEKsystems at the NC-DOT. We have received nothing but positive feeback and excellent reviews from the DOT management with regard to his performance and work ethic. I would highly recommend Will to any prospective employer who wants a top-notch Helpdesk/Desktop Rep.

    " — Rod Kessler
    Sr. Account Manager - Network Infrastructure Services at TEKsystems

    "Will Butler was one of the most trusted members of the NCDOT Helpdesk team. If you needed a task done quickly and correctly, you went to Will. I would consider him an indespensible member of any team. He is capable and nimble on his feet in any work environment."

    " — Michael Griffin
    Enterprise Hardware Test Technician at IBM

    "Will has been a great asset to TEKsystems at the NC-DOT. We have received nothing but positive feeback and excellent reviews from the DOT management with regard to his performance and work ethic. I would highly recommend Will to any prospective employer who wants a top-notch Helpdesk/Desktop Rep.

    " — Rod Kessler
    Sr. Account Manager - Network Infrastructure Services at TEKsystems

    ©2025 Will Butler